Common Causes of Indianapolis Elevator and Escalator Accidents
Elevator and escalator crashes rarely come down to bad luck. Most happen because a property owner, maintenance contractor, or equipment manufacturer failed to do something they were legally required to do. The most common causes our Indianapolis elevator injury lawyers investigate include:
- Skipped inspections, deferred maintenance, and ignored repair tickets
- Defective door operators, broken safety edges, and disabled sensors
- Mis-leveling between the elevator car and the floor that causes trips and falls
- Worn brakes, governors, and cables that allow sudden drops
- Faulty controllers that lock riders inside the car
- Hoistway doors that open with no elevator present
- Escalator comb-plate and step defects that trap shoes, fingers, and clothing
- Falsified inspection records that mask known hazards
- Negligent installation or modernization work
Identifying the actual cause is the foundation of your claim, and our team works with elevator engineering experts to pinpoint exactly who failed.
Types of Injuries Caused by Elevator and Escalator Accidents
Riders inside an elevator car have no seat belts, airbags, or a way to brace for impact. When equipment drops, jolts, mis-levels, or traps a passenger, the injuries our Indianapolis elevator accident attorneys handle are usually severe and often permanent:
- Traumatic brain injuries (TBI), concussions, and brain bleeds
- Spinal cord injuries, compression fractures, herniated discs, and paralysis
- Broken hips, pelvises, wrists, and ankles, especially dangerous for older riders
- Crush and amputation injuries from door strikes and escalator entrapment
- Internal organ damage and abdominal trauma
- Deep lacerations, degloving injuries, and disfiguring scars
- Wrongful death from catastrophic falls and free-fall events
- PTSD, panic attacks, and fear of enclosed spaces
Elevators and escalators cause roughly 30 deaths and 17,000 serious injuries each year in the U.S. (per CDC and Bureau of Labor Statistics data), with elevators responsible for about 90% of fatalities.
What to Do After an Elevator or Escalator Accident
The steps you take in the hours after an elevator crash directly affect what your case is worth. Building owners and service contractors start preserving favorable evidence and rewriting the narrative within hours, so act with the same urgency.
- Get to safety: exit the elevator if it is safe, but stay in the building until first responders arrive.
- Call 911: request police and medical attention, even if injuries seem minor.
- Identify the equipment: photograph the operating certificate, car number, floor indicator, and any maintenance company labels.
- Collect evidence: take photos and video of the doors, the gap between the car and the floor, any visible defects, and your injuries; gather witness contact information.
- Seek medical care: head, spinal, and internal injuries often do not show symptoms right away.
- Do not admit fault: avoid apologizing or guessing about what happened.
- Preserve physical evidence: keep damaged clothing, shoes, glasses, mobility devices, and personal items.
- Demand video preservation: ask the building in writing to save surveillance footage from the lobby, hallways, and inside the car.
- Avoid recorded statements: do not speak with the building's insurer or the maintenance contractor before consulting an attorney.
- Contact an Indianapolis elevator injury attorney: the sooner we lock down maintenance logs, inspection records, and surveillance video, the stronger your claim, especially when a government-owned building is involved, and short-notice deadlines apply.
Indiana's Elevator and Premises Liability Laws
Elevator injury claims in Indiana are governed by specific deadlines, fault rules, safety codes, and notice requirements. Missing a single one can end an otherwise strong case.
What Damages Are Available After an Elevator Accident?

Victims of elevator and escalator accidents can recover compensation for a wide range of damages, which lawyers typically divide into economic and non-economic categories.
Economic Damages
Economic damages are measurable financial losses tied directly to the accident:
- Medical expenses: past, current, and future costs, including emergency care, hospital stays, surgeries, rehabilitation, prescriptions, and assistive devices;
- Lost wages: compensation for income you lost during recovery and any diminished earning capacity if you cannot return to your previous job;
- Long-term care: in-home nursing, attendant care, and skilled rehabilitation for catastrophic spinal or brain injuries;
- Out-of-pocket expenses: costs for transportation to medical appointments, household help, and accessibility modifications to your home and vehicle;
- Property damage: replacement or repair of phones, glasses, mobility devices, and other items damaged in the accident.
Non-Economic Damages
Non-economic damages compensate for intangible losses that are harder to quantify but just as real:
- Pain and suffering: physical pain and emotional distress caused by the accident and the recovery process;
- Emotional distress: anxiety, depression, PTSD, and fear of riding elevators or being in enclosed spaces;
- Loss of enjoyment of life: inability to participate in hobbies, parenting, exercise, or other activities you once enjoyed;
- Disfigurement and scarring: compensation for permanent visible injuries and their impact on self-image;
- Loss of consortium: damages for the strain catastrophic injuries put on marriages and family relationships.
Punitive Damages
When a property owner or maintenance company acted with extreme recklessness, such as falsifying inspection records, ignoring repeated repair requests, or knowingly leaving dangerous equipment in service, Indiana law allows additional punitive damages designed to punish the wrongdoer and discourage similar behavior.
Our Indianapolis elevator accident law firm will assess every loss carefully and account for each one in your claim so nothing is left on the table.

Ready to Hold the Responsible Parties Accountable?
If a negligent property owner, maintenance company, or manufacturer caused your injuries in an Indianapolis elevator or escalator accident, CohenMalad, LLP is here to help. Contact us today, and we will fight for the compensation you deserve.
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